14

Your Basket: 8.676,85 €

Delivery 1 of 6 Qty Total  
Sampleson Melox Sampleson Melox
17,81 € Remove from basket
14 day money back guarantee
14 day money back guarantee

You can purchase from Gear4music with complete confidence and peace of mind. All of our digital products come with a 14-day money-back guarantee as standard.

If you decide you don't want your order, you can return it within 14 days of receiving it. Provided your product hasn't been activated in that time, you can exchange it for a different product, or get a refund.

We will only issue a new product or refund if the supplier confirms that your product has not been activated. At the same time, we will ask them to invalidate it so that it cannot be used in the future.

This does not affect your statutory rights.

For more information, please refer to our Returns and Refunds Information.

    
Instant delivery via email 0 €
Instant delivery via email
Delivery 2 of 6 Qty Total  
Promark Classic Forward 5A Hickory Wood Tip Promark Classic Forward 5A Hickory Wood Tip
14,25 € Remove from basket
3 year warranty included
   
Gator GRC-10X8 PU Moulded Pop-Up Console Rack Case, 10U Top, 8U Side Gator GRC-10X8 PU Moulded Pop-Up Console Rack Case, 10U Top, 8U Side
429,50 € Remove from basket
5 year warranty included
Optional:
10 year warranty, 180 day money back guarantee

10 YEAR EXTENDED WARRANTY TERMS AND CONDITIONS:

Subject to the terms and conditions below, this warranty applies to the following item:

1 x Gator GRC-10X8 PU Moulded Pop-Up Console Rack Case, 10U Top, 8U Side

Length of warranty from date of delivery: 10 years

Money back guarantee period: 180 days.


DEFECTIVE GOODS WITHIN WARRANTY:

Subject to the terms of this warranty, if the product becomes defective due to manufacture fault within 10 years of purchase then the Gear4music will either repair or replace the product free of charge, and return it back to the customer at no cost.

180 DAY MONEY BACK GUARANTEE:

Subject to the terms of this guarantee, products may be returned for a full refund, exchange or credit within 180 days of delivery.

For return requests made within 30 days from delivery:
Gear4music will collect the goods from the customer free of charge, and the original standard delivery charges will be refunded. Delivery charge refunds and free collections exclude delivery upgrade options including Saturday and timed services.

For return requests made after 30 days from delivery:
If the money back guarantee is taken up after 30 days from delivery (but within 180 days from delivery), goods must be returned to Gear4music at the customers own expense, or alternatively Gear4music can arrange collection of the goods for a nominal fee. Original delivery charges will not be refunded. The extended warranty charges paid by the customer will not be refundable. All returned woodwind and brass instruments incur a GBP 5 sanitization fee.

The extended money back guarantee does not include goods damaged in transit that are reported after 30 days from delivery (see below).

When Gear4music receives returned goods they will be inspected to ensure they are in as new condition, and all manuals, accessories, free items and any other components are within the returned package and that the customer has taken reasonable care of the goods. The customer must take reasonable care to ensure the goods are appropriately packaged for safe transportation back to Gear4music. If Gear4music receives goods that have not had reasonable care taken, Gear4music will charge the customer a fee equivalent to the reduction in the value of the goods, or 10% of the purchase value, whichever is the higher. These costs will be deducted from any refund that is due to the customer.

Items returned after seven days from delivery must be in as new working condition. If items are returned after seven days from delivery without the original boxes and packaging a re-stocking charge of 10% may be applied.

Some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging, and in the case of software, unregistered. These items include:

  • Software
  • CDs & DVDs
  • In-ear Monitors
  • Earplugs and Ear Protection
  • Mouthpieces, Reeds etc... for Woodwind and Brass instruments
  • Mouth / Lip Care Products

GOODS DAMAGED IN TRANSIT

Any goods received by the customer that have suffered damage in transit must be reported to Gear4music as soon as possible, and at the latest within 30 days of receiving the goods. Gear4music will collect damaged goods from the customer and deliver replacement goods as quickly as possible at its own expense. Gear4music will not accept any responsibility for goods damaged in transit if the customer reports the damage more than 30 days after receiving the goods, so we recommend you check your goods for transit damage as soon as you receive them. Items returned after 30 days as a result of damage in transit will be subject to a re-stocking fee to equivalent the reduction in the value of the goods.

COLLECTION AND DELIVERY COSTS:

In the event of a product failure covered under this warranty and within 2 years from delivery, Gear4music will arrange to collect the item free of charge. For products delivered more than two years before a claim, the customer is responsible for returning the item to Gear4music, and Gear4music will send the repaired/replaced item back to the customer free of charge.

CASH BACK TERMS:

If you have not used your warranty after completion of the agreement, then you are entitled to claim 50% of the original purchase cost of the warranty back

TRANSFER OF WARRANTY:

Gear4music must be advised by email of the new owner's details including name, address, email address and telephone number within 30 days of the item being sold. Failure to do so will invalidate the warranty and no claims may be made by the new owner. Cash back after the warranty period is not valid when a warranty has been transferred.

LOAN EQUIPMENT:

If products covered within the terms of this warranty are not repaired within 30 days following receipt of goods at Gear4music, then the customer can request a free of charge loan item. The loan item is not intended as a direct replacement, and may not be the same price or have the same features as the original product, but it shall be of similar functionality. (e.g. if your digital piano breaks, we may lend you any other type of digital piano until your product has been repaired, or until we agree on a replacement model or cash back as detailed within this policy). Loan items shall remain the property of Gear4music at all times, but must be insured for theft and damage by the customer. Delivery and collection charges of loan equipment are the responsibility of the customer.

REPLACEMENT PRODUCTS:

In the event that an item cannot be repaired within 60 days, then an equivalent replacement item with similar functionality will be supplied. Replacement items may not necessarily be new, but will be fully functional and will not be older than the item they replace. Replacement products will not be more expensive than the product they replace. Suitability of replacement products shall be discussed with the customer, but the final decision on their suitability shall be made by Gear4music. Any repair or replacement of a defective product will not renew or prolong this warranty beyond the original expiry date of the warranty.

CASH DISCOUNT:

Within the warranty period of 10 years, in the event of a successful claim a suitable replacement item can not be supplied as detailed above, or the proposed replacement product has a significantly differing specification to the original product that is not acceptable to the customer, then a cash refund will be offered after depreciation has been applied based on the following percentage of the original purchase price:

1st year: 100%, 2nd year: 70%, 3rd year: 45%, 4th Year: 30%, 5th Year: 20%, 6th year: 15%.

The extended warranty retail price will not be refunded.

Items that are replaced or have had a cash discount paid will become the property of Gear4music.

CANCELLATION OF POLICY:

The policy can be cancelled at any time if it has not been used, and a pro-rata discount will be given based on the amount of time the policy has remaining. The policy can not be cancelled if a claim has been made.

WARRANTY EXCLUSIONS:

This warranty is designed to cover manufacture defect. If the item fails for any reason not due to manufacture defect, including any of the following reasons then this warranty is not valid:

  • Abuse or mishandling
  • The product is used for something for which it was not designed (misuse)
  • Wear and tear beyond the design intentions of the product
  • Adverse environmental conditions
  • The product has been altered or modified
  • The fault was caused by the use of accessories or supplementary parts thatare not specifically certified to work by the product manufacturer
  • An inappropriate power supply or battery has been used
  • Inadequate care and maintenance

OTHER INFORMATION

Under recent legislation, we are obliged to point out that you do not need to purchase an extended warranty at the same time that you purchase your goods. You are entitled to shop around, and we would actively encourage you to do this. This warranty is provided as an additional service to our customers, and we really do think it is worth the small amount of money it costs!

This warranty is an exclusive offer and is operated and financially backed by Gear4music Limited. The Financial Services Compensation scheme does not apply to this warranty and monies are not ring-fenced from Gear4music Limited. This warranty is not an insurance policy, and we suggest you also insure your goods against theft and damage.

On buying a product, you are protected by legislation such as the Sale of Goods Act 1979 (as amended). If the product is not, when sold, of satisfactory quality or fit for purpose, you have a right to claim for repair or replacement for up to 6 years (5 in Scotland). Within the first 6 months, the retailer must prove that the goods you bought met the necessary standards. After the first 6 months, it is up to you to prove that the product was faulty when supplied: this may involve you taking legal proceedings. Further information on consumer rights can be obtained from your local Trading Standards Services. Further guidance with regards to Consumer Protection from Unfair Trading Regulations 2008 can be found here.

Although the Sale of Goods Act covers you in very specific circumstances should your equipment go wrong after purchase, it is not nearly as comprehensive as our extended 10 year warranty, and this warranty will remove the stress and hassle of making a claim beyond the manufactures standard warranty period.

10 year extended warranty scheme

The product price includes 5 years' warranty and 30 day money back guarantee.

However, the Gear4music extended warranty scheme provides an enhanced service, and is designed to offer a higher level of protection than many 'free' warranties offered by some retailers and manufacturers.

The highlights of this enhanced warranty service are:

  • Warranty is extended to 10 years from the date of delivery.
  • Our Money Back guarantee is extended from 30 days to 180 days (terms apply after 30 days)
  • Collection and delivery costs are included for the first 2 years in the event of an item becoming faulty
  • Claim 50% cash back on the cost of the policy after 10 years if it has not been used!
  • Warranty is transferable if the item is re-sold
  • Loan or replacement equipment will be provided if the product isn't repaired within 30 days
  • If an item can not be repaired, a similar alternative product or cash discount (as defined in this policy) will be offered
  • The policy can be cancelled within 30 days, and at any time after that for a pro-rata discount

Please note that this extended warranty is currently only available on products sold within the UK, EU or EEA, and is subject to the terms and conditions as detailed on the extended warranty certificate provided.

For customers in outlying areas of the country, the price of the Extended Warranty may be marginally higher, due to the potential for higher collection and redelivery transport costs.

This enhanced warranty is in addition to the standard Gear4music and manufacturer warranty policies, and the Gear4music terms and conditions of trade. No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014.

  
Next
Jun / Jul 2025
MonTueWedThuFriSatSun
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
25

Selected delivery date: 24 June. Click the calendar to select a specific date.

UPS Standard delivery from Germany to Slovenia: Friday 27th June - Monday 30th June 18,50 €
Dispatched on a UPS standard delivery service. Estimated delivery to you by: 30/06/25. A 4 hour delivery window is normally provided the day before delivery.
Delivery 3 of 6 Qty Total  
Roland FP-60X Home Piano Bundle, White Roland FP-60X Home Piano Bundle, White
1.471,00 € Remove from basket
5 year warranty included
Optional:
10 year warranty, 60 day money back guarantee

10 YEAR EXTENDED WARRANTY TERMS AND CONDITIONS:

Subject to the terms and conditions below, this warranty applies to the following item:

1 x Roland FP-60X Home Piano Bundle, White

Length of warranty from date of delivery: 10 years

Money back guarantee period: 60 days.


DEFECTIVE GOODS WITHIN WARRANTY:

Subject to the terms of this warranty, if the product becomes defective due to manufacture fault within 10 years of purchase then the Gear4music will either repair or replace the product free of charge, and return it back to the customer at no cost.

60 DAY MONEY BACK GUARANTEE:

Subject to the terms of this guarantee, products may be returned for a full refund, exchange or credit within 60 days of delivery.

For return requests made within 30 days from delivery:
Gear4music will collect the goods from the customer free of charge, and the original standard delivery charges will be refunded. Delivery charge refunds and free collections exclude delivery upgrade options including Saturday and timed services.

For return requests made after 30 days from delivery:
If the money back guarantee is taken up after 30 days from delivery (but within 60 days from delivery), goods must be returned to Gear4music at the customers own expense, or alternatively Gear4music can arrange collection of the goods for a nominal fee. Original delivery charges will not be refunded. The extended warranty charges paid by the customer will not be refundable. All returned woodwind and brass instruments incur a GBP 5 sanitization fee.

The extended money back guarantee does not include goods damaged in transit that are reported after 30 days from delivery (see below).

When Gear4music receives returned goods they will be inspected to ensure they are in as new condition, and all manuals, accessories, free items and any other components are within the returned package and that the customer has taken reasonable care of the goods. The customer must take reasonable care to ensure the goods are appropriately packaged for safe transportation back to Gear4music. If Gear4music receives goods that have not had reasonable care taken, Gear4music will charge the customer a fee equivalent to the reduction in the value of the goods, or 10% of the purchase value, whichever is the higher. These costs will be deducted from any refund that is due to the customer.

Items returned after seven days from delivery must be in as new working condition. If items are returned after seven days from delivery without the original boxes and packaging a re-stocking charge of 10% may be applied.

Some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging, and in the case of software, unregistered. These items include:

  • Software
  • CDs & DVDs
  • In-ear Monitors
  • Earplugs and Ear Protection
  • Mouthpieces, Reeds etc... for Woodwind and Brass instruments
  • Mouth / Lip Care Products

GOODS DAMAGED IN TRANSIT

Any goods received by the customer that have suffered damage in transit must be reported to Gear4music as soon as possible, and at the latest within 30 days of receiving the goods. Gear4music will collect damaged goods from the customer and deliver replacement goods as quickly as possible at its own expense. Gear4music will not accept any responsibility for goods damaged in transit if the customer reports the damage more than 30 days after receiving the goods, so we recommend you check your goods for transit damage as soon as you receive them. Items returned after 30 days as a result of damage in transit will be subject to a re-stocking fee to equivalent the reduction in the value of the goods.

COLLECTION AND DELIVERY COSTS:

In the event of a product failure covered under this warranty and within 2 years from delivery, Gear4music will arrange to collect the item free of charge. For products delivered more than two years before a claim, the customer is responsible for returning the item to Gear4music, and Gear4music will send the repaired/replaced item back to the customer free of charge.

CASH BACK TERMS:

If you have not used your warranty after completion of the agreement, then you are entitled to claim 50% of the original purchase cost of the warranty back

TRANSFER OF WARRANTY:

Gear4music must be advised by email of the new owner's details including name, address, email address and telephone number within 30 days of the item being sold. Failure to do so will invalidate the warranty and no claims may be made by the new owner. Cash back after the warranty period is not valid when a warranty has been transferred.

LOAN EQUIPMENT:

If products covered within the terms of this warranty are not repaired within 30 days following receipt of goods at Gear4music, then the customer can request a free of charge loan item. The loan item is not intended as a direct replacement, and may not be the same price or have the same features as the original product, but it shall be of similar functionality. (e.g. if your digital piano breaks, we may lend you any other type of digital piano until your product has been repaired, or until we agree on a replacement model or cash back as detailed within this policy). Loan items shall remain the property of Gear4music at all times, but must be insured for theft and damage by the customer. Delivery and collection charges of loan equipment are the responsibility of the customer.

REPLACEMENT PRODUCTS:

In the event that an item cannot be repaired within 60 days, then an equivalent replacement item with similar functionality will be supplied. Replacement items may not necessarily be new, but will be fully functional and will not be older than the item they replace. Replacement products will not be more expensive than the product they replace. Suitability of replacement products shall be discussed with the customer, but the final decision on their suitability shall be made by Gear4music. Any repair or replacement of a defective product will not renew or prolong this warranty beyond the original expiry date of the warranty.

CASH DISCOUNT:

Within the warranty period of 10 years, in the event of a successful claim a suitable replacement item can not be supplied as detailed above, or the proposed replacement product has a significantly differing specification to the original product that is not acceptable to the customer, then a cash refund will be offered after depreciation has been applied based on the following percentage of the original purchase price:

1st year: 100%, 2nd year: 70%, 3rd year: 45%, 4th Year: 30%, 5th Year: 20%, 6th year: 15%.

The extended warranty retail price will not be refunded.

Items that are replaced or have had a cash discount paid will become the property of Gear4music.

CANCELLATION OF POLICY:

The policy can be cancelled at any time if it has not been used, and a pro-rata discount will be given based on the amount of time the policy has remaining. The policy can not be cancelled if a claim has been made.

WARRANTY EXCLUSIONS:

This warranty is designed to cover manufacture defect. If the item fails for any reason not due to manufacture defect, including any of the following reasons then this warranty is not valid:

  • Abuse or mishandling
  • The product is used for something for which it was not designed (misuse)
  • Wear and tear beyond the design intentions of the product
  • Adverse environmental conditions
  • The product has been altered or modified
  • The fault was caused by the use of accessories or supplementary parts thatare not specifically certified to work by the product manufacturer
  • An inappropriate power supply or battery has been used
  • Inadequate care and maintenance

OTHER INFORMATION

Under recent legislation, we are obliged to point out that you do not need to purchase an extended warranty at the same time that you purchase your goods. You are entitled to shop around, and we would actively encourage you to do this. This warranty is provided as an additional service to our customers, and we really do think it is worth the small amount of money it costs!

This warranty is an exclusive offer and is operated and financially backed by Gear4music Limited. The Financial Services Compensation scheme does not apply to this warranty and monies are not ring-fenced from Gear4music Limited. This warranty is not an insurance policy, and we suggest you also insure your goods against theft and damage.

On buying a product, you are protected by legislation such as the Sale of Goods Act 1979 (as amended). If the product is not, when sold, of satisfactory quality or fit for purpose, you have a right to claim for repair or replacement for up to 6 years (5 in Scotland). Within the first 6 months, the retailer must prove that the goods you bought met the necessary standards. After the first 6 months, it is up to you to prove that the product was faulty when supplied: this may involve you taking legal proceedings. Further information on consumer rights can be obtained from your local Trading Standards Services. Further guidance with regards to Consumer Protection from Unfair Trading Regulations 2008 can be found here.

Although the Sale of Goods Act covers you in very specific circumstances should your equipment go wrong after purchase, it is not nearly as comprehensive as our extended 10 year warranty, and this warranty will remove the stress and hassle of making a claim beyond the manufactures standard warranty period.

10 year extended warranty scheme

The product price includes 5 years' warranty and 30 day money back guarantee.

However, the Gear4music extended warranty scheme provides an enhanced service, and is designed to offer a higher level of protection than many 'free' warranties offered by some retailers and manufacturers.

The highlights of this enhanced warranty service are:

  • Warranty is extended to 10 years from the date of delivery.
  • Our Money Back guarantee is extended from 30 days to 60 days (terms apply after 30 days)
  • Collection and delivery costs are included for the first 2 years in the event of an item becoming faulty
  • Claim 50% cash back on the cost of the policy after 10 years if it has not been used!
  • Warranty is transferable if the item is re-sold
  • Loan or replacement equipment will be provided if the product isn't repaired within 30 days
  • If an item can not be repaired, a similar alternative product or cash discount (as defined in this policy) will be offered
  • The policy can be cancelled within 30 days, and at any time after that for a pro-rata discount

Please note that this extended warranty is currently only available on products sold within the UK, EU or EEA, and is subject to the terms and conditions as detailed on the extended warranty certificate provided.

For customers in outlying areas of the country, the price of the Extended Warranty may be marginally higher, due to the potential for higher collection and redelivery transport costs.

This enhanced warranty is in addition to the standard Gear4music and manufacturer warranty policies, and the Gear4music terms and conditions of trade. No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014.

  
UPS Standard delivery from Germany to Slovenia: Friday 25th July - Monday 28th July 21,50 €
Dispatched on a UPS standard delivery service. Estimated delivery to you by: 28/07/25. A 4 hour delivery window is normally provided the day before delivery.
UPS Standard delivery from Sweden to Slovenia: Monday 30th June - Tuesday 1st July 112,50 €
Dispatched from Sweden on a UPS standard service. Estimated delivery to you between 9am and 5pm by 01/07/25.
Delivery 4 of 6 Qty Total  
D'Addario Pro-Arte Violin G String, 1/8 Size, Medium D'Addario Pro-Arte Violin G String, 1/8 Size, Medium
13,64 € Remove from basket
5 year warranty included
   
Postal delivery from Sweden: Estimated Thursday 3rd July - Monday 7th July 10 €
DHL Air Express delivery from Sweden: Estimated Tuesday 1st July - Wednesday 2nd July 21 €
Dispatched from Sweden, with estimated delivery to you between 9am and 5pm by 02/07/25.
Delivery 5 of 6 Qty Total  
Pirastro Chorda 15.75 Violin G String, Copper Wound Pirastro Chorda 15.75 Violin G String, Copper Wound
28,00 € Remove from basket
5 year warranty included
   
Tracked Postal delivery to Slovenia: Estimated Wednesday 9th July - Friday 18th July 5,50 €
Dispatched on a tracked postal service. Estimated delivery between 09/07/25 and 18/07/25
Saver Delivery to Slovenia: Estimated Thursday 3rd July - Thursday 10th July 11 €
Dispatched on a standard delivery service. Estimated delivery between 03/07/25 and 10/07/25
Delivery 6 of 6 Qty Total  
Pioneer HRM-7 Professional Reference Monitor Headphones Pioneer HRM-7 Professional Reference Monitor Headphones
215,00 € Remove from basket
5 year warranty included
Optional:
10 year warranty, 180 day money back guarantee

10 YEAR EXTENDED WARRANTY TERMS AND CONDITIONS:

Subject to the terms and conditions below, this warranty applies to the following item:

1 x Pioneer HRM-7 Professional Reference Monitor Headphones

Length of warranty from date of delivery: 10 years

Money back guarantee period: 180 days.


DEFECTIVE GOODS WITHIN WARRANTY:

Subject to the terms of this warranty, if the product becomes defective due to manufacture fault within 10 years of purchase then the Gear4music will either repair or replace the product free of charge, and return it back to the customer at no cost.

180 DAY MONEY BACK GUARANTEE:

Subject to the terms of this guarantee, products may be returned for a full refund, exchange or credit within 180 days of delivery.

For return requests made within 30 days from delivery:
Gear4music will collect the goods from the customer free of charge, and the original standard delivery charges will be refunded. Delivery charge refunds and free collections exclude delivery upgrade options including Saturday and timed services.

For return requests made after 30 days from delivery:
If the money back guarantee is taken up after 30 days from delivery (but within 180 days from delivery), goods must be returned to Gear4music at the customers own expense, or alternatively Gear4music can arrange collection of the goods for a nominal fee. Original delivery charges will not be refunded. The extended warranty charges paid by the customer will not be refundable. All returned woodwind and brass instruments incur a GBP 5 sanitization fee.

The extended money back guarantee does not include goods damaged in transit that are reported after 30 days from delivery (see below).

When Gear4music receives returned goods they will be inspected to ensure they are in as new condition, and all manuals, accessories, free items and any other components are within the returned package and that the customer has taken reasonable care of the goods. The customer must take reasonable care to ensure the goods are appropriately packaged for safe transportation back to Gear4music. If Gear4music receives goods that have not had reasonable care taken, Gear4music will charge the customer a fee equivalent to the reduction in the value of the goods, or 10% of the purchase value, whichever is the higher. These costs will be deducted from any refund that is due to the customer.

Items returned after seven days from delivery must be in as new working condition. If items are returned after seven days from delivery without the original boxes and packaging a re-stocking charge of 10% may be applied.

Some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging, and in the case of software, unregistered. These items include:

  • Software
  • CDs & DVDs
  • In-ear Monitors
  • Earplugs and Ear Protection
  • Mouthpieces, Reeds etc... for Woodwind and Brass instruments
  • Mouth / Lip Care Products

GOODS DAMAGED IN TRANSIT

Any goods received by the customer that have suffered damage in transit must be reported to Gear4music as soon as possible, and at the latest within 30 days of receiving the goods. Gear4music will collect damaged goods from the customer and deliver replacement goods as quickly as possible at its own expense. Gear4music will not accept any responsibility for goods damaged in transit if the customer reports the damage more than 30 days after receiving the goods, so we recommend you check your goods for transit damage as soon as you receive them. Items returned after 30 days as a result of damage in transit will be subject to a re-stocking fee to equivalent the reduction in the value of the goods.

COLLECTION AND DELIVERY COSTS:

In the event of a product failure covered under this warranty and within 2 years from delivery, Gear4music will arrange to collect the item free of charge. For products delivered more than two years before a claim, the customer is responsible for returning the item to Gear4music, and Gear4music will send the repaired/replaced item back to the customer free of charge.

CASH BACK TERMS:

If you have not used your warranty after completion of the agreement, then you are entitled to claim 50% of the original purchase cost of the warranty back

TRANSFER OF WARRANTY:

Gear4music must be advised by email of the new owner's details including name, address, email address and telephone number within 30 days of the item being sold. Failure to do so will invalidate the warranty and no claims may be made by the new owner. Cash back after the warranty period is not valid when a warranty has been transferred.

LOAN EQUIPMENT:

If products covered within the terms of this warranty are not repaired within 30 days following receipt of goods at Gear4music, then the customer can request a free of charge loan item. The loan item is not intended as a direct replacement, and may not be the same price or have the same features as the original product, but it shall be of similar functionality. (e.g. if your digital piano breaks, we may lend you any other type of digital piano until your product has been repaired, or until we agree on a replacement model or cash back as detailed within this policy). Loan items shall remain the property of Gear4music at all times, but must be insured for theft and damage by the customer. Delivery and collection charges of loan equipment are the responsibility of the customer.

REPLACEMENT PRODUCTS:

In the event that an item cannot be repaired within 60 days, then an equivalent replacement item with similar functionality will be supplied. Replacement items may not necessarily be new, but will be fully functional and will not be older than the item they replace. Replacement products will not be more expensive than the product they replace. Suitability of replacement products shall be discussed with the customer, but the final decision on their suitability shall be made by Gear4music. Any repair or replacement of a defective product will not renew or prolong this warranty beyond the original expiry date of the warranty.

CASH DISCOUNT:

Within the warranty period of 10 years, in the event of a successful claim a suitable replacement item can not be supplied as detailed above, or the proposed replacement product has a significantly differing specification to the original product that is not acceptable to the customer, then a cash refund will be offered after depreciation has been applied based on the following percentage of the original purchase price:

1st year: 100%, 2nd year: 70%, 3rd year: 45%, 4th Year: 30%, 5th Year: 20%, 6th year: 15%.

The extended warranty retail price will not be refunded.

Items that are replaced or have had a cash discount paid will become the property of Gear4music.

CANCELLATION OF POLICY:

The policy can be cancelled at any time if it has not been used, and a pro-rata discount will be given based on the amount of time the policy has remaining. The policy can not be cancelled if a claim has been made.

WARRANTY EXCLUSIONS:

This warranty is designed to cover manufacture defect. If the item fails for any reason not due to manufacture defect, including any of the following reasons then this warranty is not valid:

  • Abuse or mishandling
  • The product is used for something for which it was not designed (misuse)
  • Wear and tear beyond the design intentions of the product
  • Adverse environmental conditions
  • The product has been altered or modified
  • The fault was caused by the use of accessories or supplementary parts thatare not specifically certified to work by the product manufacturer
  • An inappropriate power supply or battery has been used
  • Inadequate care and maintenance

OTHER INFORMATION

Under recent legislation, we are obliged to point out that you do not need to purchase an extended warranty at the same time that you purchase your goods. You are entitled to shop around, and we would actively encourage you to do this. This warranty is provided as an additional service to our customers, and we really do think it is worth the small amount of money it costs!

This warranty is an exclusive offer and is operated and financially backed by Gear4music Limited. The Financial Services Compensation scheme does not apply to this warranty and monies are not ring-fenced from Gear4music Limited. This warranty is not an insurance policy, and we suggest you also insure your goods against theft and damage.

On buying a product, you are protected by legislation such as the Sale of Goods Act 1979 (as amended). If the product is not, when sold, of satisfactory quality or fit for purpose, you have a right to claim for repair or replacement for up to 6 years (5 in Scotland). Within the first 6 months, the retailer must prove that the goods you bought met the necessary standards. After the first 6 months, it is up to you to prove that the product was faulty when supplied: this may involve you taking legal proceedings. Further information on consumer rights can be obtained from your local Trading Standards Services. Further guidance with regards to Consumer Protection from Unfair Trading Regulations 2008 can be found here.

Although the Sale of Goods Act covers you in very specific circumstances should your equipment go wrong after purchase, it is not nearly as comprehensive as our extended 10 year warranty, and this warranty will remove the stress and hassle of making a claim beyond the manufactures standard warranty period.

10 year extended warranty scheme

The product price includes 5 years' warranty and 30 day money back guarantee.

However, the Gear4music extended warranty scheme provides an enhanced service, and is designed to offer a higher level of protection than many 'free' warranties offered by some retailers and manufacturers.

The highlights of this enhanced warranty service are:

  • Warranty is extended to 10 years from the date of delivery.
  • Our Money Back guarantee is extended from 30 days to 180 days (terms apply after 30 days)
  • Collection and delivery costs are included for the first 2 years in the event of an item becoming faulty
  • Claim 50% cash back on the cost of the policy after 10 years if it has not been used!
  • Warranty is transferable if the item is re-sold
  • Loan or replacement equipment will be provided if the product isn't repaired within 30 days
  • If an item can not be repaired, a similar alternative product or cash discount (as defined in this policy) will be offered
  • The policy can be cancelled within 30 days, and at any time after that for a pro-rata discount

Please note that this extended warranty is currently only available on products sold within the UK, EU or EEA, and is subject to the terms and conditions as detailed on the extended warranty certificate provided.

For customers in outlying areas of the country, the price of the Extended Warranty may be marginally higher, due to the potential for higher collection and redelivery transport costs.

This enhanced warranty is in addition to the standard Gear4music and manufacturer warranty policies, and the Gear4music terms and conditions of trade. No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014.

  
Lab Gruppen FA2402 2 x 240W Commercial Amplifier Lab Gruppen FA2402 2 x 240W Commercial Amplifier
520,15 € Remove from basket
5 year warranty included
Optional:
10 year warranty, 60 day money back guarantee

10 YEAR EXTENDED WARRANTY TERMS AND CONDITIONS:

Subject to the terms and conditions below, this warranty applies to the following item:

1 x Lab Gruppen FA2402 2 x 240W Commercial Amplifier

Length of warranty from date of delivery: 10 years

Money back guarantee period: 60 days.


DEFECTIVE GOODS WITHIN WARRANTY:

Subject to the terms of this warranty, if the product becomes defective due to manufacture fault within 10 years of purchase then the Gear4music will either repair or replace the product free of charge, and return it back to the customer at no cost.

60 DAY MONEY BACK GUARANTEE:

Subject to the terms of this guarantee, products may be returned for a full refund, exchange or credit within 60 days of delivery.

For return requests made within 30 days from delivery:
Gear4music will collect the goods from the customer free of charge, and the original standard delivery charges will be refunded. Delivery charge refunds and free collections exclude delivery upgrade options including Saturday and timed services.

For return requests made after 30 days from delivery:
If the money back guarantee is taken up after 30 days from delivery (but within 60 days from delivery), goods must be returned to Gear4music at the customers own expense, or alternatively Gear4music can arrange collection of the goods for a nominal fee. Original delivery charges will not be refunded. The extended warranty charges paid by the customer will not be refundable. All returned woodwind and brass instruments incur a GBP 5 sanitization fee.

The extended money back guarantee does not include goods damaged in transit that are reported after 30 days from delivery (see below).

When Gear4music receives returned goods they will be inspected to ensure they are in as new condition, and all manuals, accessories, free items and any other components are within the returned package and that the customer has taken reasonable care of the goods. The customer must take reasonable care to ensure the goods are appropriately packaged for safe transportation back to Gear4music. If Gear4music receives goods that have not had reasonable care taken, Gear4music will charge the customer a fee equivalent to the reduction in the value of the goods, or 10% of the purchase value, whichever is the higher. These costs will be deducted from any refund that is due to the customer.

Items returned after seven days from delivery must be in as new working condition. If items are returned after seven days from delivery without the original boxes and packaging a re-stocking charge of 10% may be applied.

Some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging, and in the case of software, unregistered. These items include:

  • Software
  • CDs & DVDs
  • In-ear Monitors
  • Earplugs and Ear Protection
  • Mouthpieces, Reeds etc... for Woodwind and Brass instruments
  • Mouth / Lip Care Products

GOODS DAMAGED IN TRANSIT

Any goods received by the customer that have suffered damage in transit must be reported to Gear4music as soon as possible, and at the latest within 30 days of receiving the goods. Gear4music will collect damaged goods from the customer and deliver replacement goods as quickly as possible at its own expense. Gear4music will not accept any responsibility for goods damaged in transit if the customer reports the damage more than 30 days after receiving the goods, so we recommend you check your goods for transit damage as soon as you receive them. Items returned after 30 days as a result of damage in transit will be subject to a re-stocking fee to equivalent the reduction in the value of the goods.

COLLECTION AND DELIVERY COSTS:

In the event of a product failure covered under this warranty and within 2 years from delivery, Gear4music will arrange to collect the item free of charge. For products delivered more than two years before a claim, the customer is responsible for returning the item to Gear4music, and Gear4music will send the repaired/replaced item back to the customer free of charge.

CASH BACK TERMS:

If you have not used your warranty after completion of the agreement, then you are entitled to claim 50% of the original purchase cost of the warranty back

TRANSFER OF WARRANTY:

Gear4music must be advised by email of the new owner's details including name, address, email address and telephone number within 30 days of the item being sold. Failure to do so will invalidate the warranty and no claims may be made by the new owner. Cash back after the warranty period is not valid when a warranty has been transferred.

LOAN EQUIPMENT:

If products covered within the terms of this warranty are not repaired within 30 days following receipt of goods at Gear4music, then the customer can request a free of charge loan item. The loan item is not intended as a direct replacement, and may not be the same price or have the same features as the original product, but it shall be of similar functionality. (e.g. if your digital piano breaks, we may lend you any other type of digital piano until your product has been repaired, or until we agree on a replacement model or cash back as detailed within this policy). Loan items shall remain the property of Gear4music at all times, but must be insured for theft and damage by the customer. Delivery and collection charges of loan equipment are the responsibility of the customer.

REPLACEMENT PRODUCTS:

In the event that an item cannot be repaired within 60 days, then an equivalent replacement item with similar functionality will be supplied. Replacement items may not necessarily be new, but will be fully functional and will not be older than the item they replace. Replacement products will not be more expensive than the product they replace. Suitability of replacement products shall be discussed with the customer, but the final decision on their suitability shall be made by Gear4music. Any repair or replacement of a defective product will not renew or prolong this warranty beyond the original expiry date of the warranty.

CASH DISCOUNT:

Within the warranty period of 10 years, in the event of a successful claim a suitable replacement item can not be supplied as detailed above, or the proposed replacement product has a significantly differing specification to the original product that is not acceptable to the customer, then a cash refund will be offered after depreciation has been applied based on the following percentage of the original purchase price:

1st year: 100%, 2nd year: 70%, 3rd year: 45%, 4th Year: 30%, 5th Year: 20%, 6th year: 15%.

The extended warranty retail price will not be refunded.

Items that are replaced or have had a cash discount paid will become the property of Gear4music.

CANCELLATION OF POLICY:

The policy can be cancelled at any time if it has not been used, and a pro-rata discount will be given based on the amount of time the policy has remaining. The policy can not be cancelled if a claim has been made.

WARRANTY EXCLUSIONS:

This warranty is designed to cover manufacture defect. If the item fails for any reason not due to manufacture defect, including any of the following reasons then this warranty is not valid:

  • Abuse or mishandling
  • The product is used for something for which it was not designed (misuse)
  • Wear and tear beyond the design intentions of the product
  • Adverse environmental conditions
  • The product has been altered or modified
  • The fault was caused by the use of accessories or supplementary parts thatare not specifically certified to work by the product manufacturer
  • An inappropriate power supply or battery has been used
  • Inadequate care and maintenance

OTHER INFORMATION

Under recent legislation, we are obliged to point out that you do not need to purchase an extended warranty at the same time that you purchase your goods. You are entitled to shop around, and we would actively encourage you to do this. This warranty is provided as an additional service to our customers, and we really do think it is worth the small amount of money it costs!

This warranty is an exclusive offer and is operated and financially backed by Gear4music Limited. The Financial Services Compensation scheme does not apply to this warranty and monies are not ring-fenced from Gear4music Limited. This warranty is not an insurance policy, and we suggest you also insure your goods against theft and damage.

On buying a product, you are protected by legislation such as the Sale of Goods Act 1979 (as amended). If the product is not, when sold, of satisfactory quality or fit for purpose, you have a right to claim for repair or replacement for up to 6 years (5 in Scotland). Within the first 6 months, the retailer must prove that the goods you bought met the necessary standards. After the first 6 months, it is up to you to prove that the product was faulty when supplied: this may involve you taking legal proceedings. Further information on consumer rights can be obtained from your local Trading Standards Services. Further guidance with regards to Consumer Protection from Unfair Trading Regulations 2008 can be found here.

Although the Sale of Goods Act covers you in very specific circumstances should your equipment go wrong after purchase, it is not nearly as comprehensive as our extended 10 year warranty, and this warranty will remove the stress and hassle of making a claim beyond the manufactures standard warranty period.

10 year extended warranty scheme

The product price includes 5 years' warranty and 30 day money back guarantee.

However, the Gear4music extended warranty scheme provides an enhanced service, and is designed to offer a higher level of protection than many 'free' warranties offered by some retailers and manufacturers.

The highlights of this enhanced warranty service are:

  • Warranty is extended to 10 years from the date of delivery.
  • Our Money Back guarantee is extended from 30 days to 60 days (terms apply after 30 days)
  • Collection and delivery costs are included for the first 2 years in the event of an item becoming faulty
  • Claim 50% cash back on the cost of the policy after 10 years if it has not been used!
  • Warranty is transferable if the item is re-sold
  • Loan or replacement equipment will be provided if the product isn't repaired within 30 days
  • If an item can not be repaired, a similar alternative product or cash discount (as defined in this policy) will be offered
  • The policy can be cancelled within 30 days, and at any time after that for a pro-rata discount

Please note that this extended warranty is currently only available on products sold within the UK, EU or EEA, and is subject to the terms and conditions as detailed on the extended warranty certificate provided.

For customers in outlying areas of the country, the price of the Extended Warranty may be marginally higher, due to the potential for higher collection and redelivery transport costs.

This enhanced warranty is in addition to the standard Gear4music and manufacturer warranty policies, and the Gear4music terms and conditions of trade. No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014.

  
Gibson J-45 Standard, Vintage Sunburst - Ex Demo Gibson J-45 Standard, Vintage Sunburst - Ex Demo
2.848,00 € Remove from basket
1 year warranty included
   
Fender Limited Edition Made in Japan Traditional II '70s Jazz Bass, Vintage Natural Fender Limited Edition Made in Japan Traditional II '70s Jazz Bass, Vintage Natural
1.542,00 € Remove from basket
5 year warranty included
Optional:
10 year warranty, 180 day money back guarantee

10 YEAR EXTENDED WARRANTY TERMS AND CONDITIONS:

Subject to the terms and conditions below, this warranty applies to the following item:

1 x Fender Limited Edition Made in Japan Traditional II '70s Jazz Bass, Vintage Natural

Length of warranty from date of delivery: 10 years

Money back guarantee period: 180 days.


DEFECTIVE GOODS WITHIN WARRANTY:

Subject to the terms of this warranty, if the product becomes defective due to manufacture fault within 10 years of purchase then the Gear4music will either repair or replace the product free of charge, and return it back to the customer at no cost.

180 DAY MONEY BACK GUARANTEE:

Subject to the terms of this guarantee, products may be returned for a full refund, exchange or credit within 180 days of delivery.

For return requests made within 30 days from delivery:
Gear4music will collect the goods from the customer free of charge, and the original standard delivery charges will be refunded. Delivery charge refunds and free collections exclude delivery upgrade options including Saturday and timed services.

For return requests made after 30 days from delivery:
If the money back guarantee is taken up after 30 days from delivery (but within 180 days from delivery), goods must be returned to Gear4music at the customers own expense, or alternatively Gear4music can arrange collection of the goods for a nominal fee. Original delivery charges will not be refunded. The extended warranty charges paid by the customer will not be refundable. All returned woodwind and brass instruments incur a GBP 5 sanitization fee.

The extended money back guarantee does not include goods damaged in transit that are reported after 30 days from delivery (see below).

When Gear4music receives returned goods they will be inspected to ensure they are in as new condition, and all manuals, accessories, free items and any other components are within the returned package and that the customer has taken reasonable care of the goods. The customer must take reasonable care to ensure the goods are appropriately packaged for safe transportation back to Gear4music. If Gear4music receives goods that have not had reasonable care taken, Gear4music will charge the customer a fee equivalent to the reduction in the value of the goods, or 10% of the purchase value, whichever is the higher. These costs will be deducted from any refund that is due to the customer.

Items returned after seven days from delivery must be in as new working condition. If items are returned after seven days from delivery without the original boxes and packaging a re-stocking charge of 10% may be applied.

Some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging, and in the case of software, unregistered. These items include:

  • Software
  • CDs & DVDs
  • In-ear Monitors
  • Earplugs and Ear Protection
  • Mouthpieces, Reeds etc... for Woodwind and Brass instruments
  • Mouth / Lip Care Products

GOODS DAMAGED IN TRANSIT

Any goods received by the customer that have suffered damage in transit must be reported to Gear4music as soon as possible, and at the latest within 30 days of receiving the goods. Gear4music will collect damaged goods from the customer and deliver replacement goods as quickly as possible at its own expense. Gear4music will not accept any responsibility for goods damaged in transit if the customer reports the damage more than 30 days after receiving the goods, so we recommend you check your goods for transit damage as soon as you receive them. Items returned after 30 days as a result of damage in transit will be subject to a re-stocking fee to equivalent the reduction in the value of the goods.

COLLECTION AND DELIVERY COSTS:

In the event of a product failure covered under this warranty and within 2 years from delivery, Gear4music will arrange to collect the item free of charge. For products delivered more than two years before a claim, the customer is responsible for returning the item to Gear4music, and Gear4music will send the repaired/replaced item back to the customer free of charge.

CASH BACK TERMS:

If you have not used your warranty after completion of the agreement, then you are entitled to claim 50% of the original purchase cost of the warranty back

TRANSFER OF WARRANTY:

Gear4music must be advised by email of the new owner's details including name, address, email address and telephone number within 30 days of the item being sold. Failure to do so will invalidate the warranty and no claims may be made by the new owner. Cash back after the warranty period is not valid when a warranty has been transferred.

LOAN EQUIPMENT:

If products covered within the terms of this warranty are not repaired within 30 days following receipt of goods at Gear4music, then the customer can request a free of charge loan item. The loan item is not intended as a direct replacement, and may not be the same price or have the same features as the original product, but it shall be of similar functionality. (e.g. if your digital piano breaks, we may lend you any other type of digital piano until your product has been repaired, or until we agree on a replacement model or cash back as detailed within this policy). Loan items shall remain the property of Gear4music at all times, but must be insured for theft and damage by the customer. Delivery and collection charges of loan equipment are the responsibility of the customer.

REPLACEMENT PRODUCTS:

In the event that an item cannot be repaired within 60 days, then an equivalent replacement item with similar functionality will be supplied. Replacement items may not necessarily be new, but will be fully functional and will not be older than the item they replace. Replacement products will not be more expensive than the product they replace. Suitability of replacement products shall be discussed with the customer, but the final decision on their suitability shall be made by Gear4music. Any repair or replacement of a defective product will not renew or prolong this warranty beyond the original expiry date of the warranty.

CASH DISCOUNT:

Within the warranty period of 10 years, in the event of a successful claim a suitable replacement item can not be supplied as detailed above, or the proposed replacement product has a significantly differing specification to the original product that is not acceptable to the customer, then a cash refund will be offered after depreciation has been applied based on the following percentage of the original purchase price:

1st year: 100%, 2nd year: 70%, 3rd year: 45%, 4th Year: 30%, 5th Year: 20%, 6th year: 15%.

The extended warranty retail price will not be refunded.

Items that are replaced or have had a cash discount paid will become the property of Gear4music.

CANCELLATION OF POLICY:

The policy can be cancelled at any time if it has not been used, and a pro-rata discount will be given based on the amount of time the policy has remaining. The policy can not be cancelled if a claim has been made.

WARRANTY EXCLUSIONS:

This warranty is designed to cover manufacture defect. If the item fails for any reason not due to manufacture defect, including any of the following reasons then this warranty is not valid:

  • Abuse or mishandling
  • The product is used for something for which it was not designed (misuse)
  • Wear and tear beyond the design intentions of the product
  • Adverse environmental conditions
  • The product has been altered or modified
  • The fault was caused by the use of accessories or supplementary parts thatare not specifically certified to work by the product manufacturer
  • An inappropriate power supply or battery has been used
  • Inadequate care and maintenance

OTHER INFORMATION

Under recent legislation, we are obliged to point out that you do not need to purchase an extended warranty at the same time that you purchase your goods. You are entitled to shop around, and we would actively encourage you to do this. This warranty is provided as an additional service to our customers, and we really do think it is worth the small amount of money it costs!

This warranty is an exclusive offer and is operated and financially backed by Gear4music Limited. The Financial Services Compensation scheme does not apply to this warranty and monies are not ring-fenced from Gear4music Limited. This warranty is not an insurance policy, and we suggest you also insure your goods against theft and damage.

On buying a product, you are protected by legislation such as the Sale of Goods Act 1979 (as amended). If the product is not, when sold, of satisfactory quality or fit for purpose, you have a right to claim for repair or replacement for up to 6 years (5 in Scotland). Within the first 6 months, the retailer must prove that the goods you bought met the necessary standards. After the first 6 months, it is up to you to prove that the product was faulty when supplied: this may involve you taking legal proceedings. Further information on consumer rights can be obtained from your local Trading Standards Services. Further guidance with regards to Consumer Protection from Unfair Trading Regulations 2008 can be found here.

Although the Sale of Goods Act covers you in very specific circumstances should your equipment go wrong after purchase, it is not nearly as comprehensive as our extended 10 year warranty, and this warranty will remove the stress and hassle of making a claim beyond the manufactures standard warranty period.

10 year extended warranty scheme

The product price includes 5 years' warranty and 30 day money back guarantee.

However, the Gear4music extended warranty scheme provides an enhanced service, and is designed to offer a higher level of protection than many 'free' warranties offered by some retailers and manufacturers.

The highlights of this enhanced warranty service are:

  • Warranty is extended to 10 years from the date of delivery.
  • Our Money Back guarantee is extended from 30 days to 180 days (terms apply after 30 days)
  • Collection and delivery costs are included for the first 2 years in the event of an item becoming faulty
  • Claim 50% cash back on the cost of the policy after 10 years if it has not been used!
  • Warranty is transferable if the item is re-sold
  • Loan or replacement equipment will be provided if the product isn't repaired within 30 days
  • If an item can not be repaired, a similar alternative product or cash discount (as defined in this policy) will be offered
  • The policy can be cancelled within 30 days, and at any time after that for a pro-rata discount

Please note that this extended warranty is currently only available on products sold within the UK, EU or EEA, and is subject to the terms and conditions as detailed on the extended warranty certificate provided.

For customers in outlying areas of the country, the price of the Extended Warranty may be marginally higher, due to the potential for higher collection and redelivery transport costs.

This enhanced warranty is in addition to the standard Gear4music and manufacturer warranty policies, and the Gear4music terms and conditions of trade. No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014.

  
Hardcase 58 Hardcase 58" Hardware Case with Wheels
520,00 € Remove from basket
5 year warranty included
Optional:
10 year warranty, 60 day money back guarantee

10 YEAR EXTENDED WARRANTY TERMS AND CONDITIONS:

Subject to the terms and conditions below, this warranty applies to the following item:

1 x Hardcase 58" Hardware Case with Wheels

Length of warranty from date of delivery: 10 years

Money back guarantee period: 60 days.


DEFECTIVE GOODS WITHIN WARRANTY:

Subject to the terms of this warranty, if the product becomes defective due to manufacture fault within 10 years of purchase then the Gear4music will either repair or replace the product free of charge, and return it back to the customer at no cost.

60 DAY MONEY BACK GUARANTEE:

Subject to the terms of this guarantee, products may be returned for a full refund, exchange or credit within 60 days of delivery.

For return requests made within 30 days from delivery:
Gear4music will collect the goods from the customer free of charge, and the original standard delivery charges will be refunded. Delivery charge refunds and free collections exclude delivery upgrade options including Saturday and timed services.

For return requests made after 30 days from delivery:
If the money back guarantee is taken up after 30 days from delivery (but within 60 days from delivery), goods must be returned to Gear4music at the customers own expense, or alternatively Gear4music can arrange collection of the goods for a nominal fee. Original delivery charges will not be refunded. The extended warranty charges paid by the customer will not be refundable. All returned woodwind and brass instruments incur a GBP 5 sanitization fee.

The extended money back guarantee does not include goods damaged in transit that are reported after 30 days from delivery (see below).

When Gear4music receives returned goods they will be inspected to ensure they are in as new condition, and all manuals, accessories, free items and any other components are within the returned package and that the customer has taken reasonable care of the goods. The customer must take reasonable care to ensure the goods are appropriately packaged for safe transportation back to Gear4music. If Gear4music receives goods that have not had reasonable care taken, Gear4music will charge the customer a fee equivalent to the reduction in the value of the goods, or 10% of the purchase value, whichever is the higher. These costs will be deducted from any refund that is due to the customer.

Items returned after seven days from delivery must be in as new working condition. If items are returned after seven days from delivery without the original boxes and packaging a re-stocking charge of 10% may be applied.

Some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging, and in the case of software, unregistered. These items include:

  • Software
  • CDs & DVDs
  • In-ear Monitors
  • Earplugs and Ear Protection
  • Mouthpieces, Reeds etc... for Woodwind and Brass instruments
  • Mouth / Lip Care Products

GOODS DAMAGED IN TRANSIT

Any goods received by the customer that have suffered damage in transit must be reported to Gear4music as soon as possible, and at the latest within 30 days of receiving the goods. Gear4music will collect damaged goods from the customer and deliver replacement goods as quickly as possible at its own expense. Gear4music will not accept any responsibility for goods damaged in transit if the customer reports the damage more than 30 days after receiving the goods, so we recommend you check your goods for transit damage as soon as you receive them. Items returned after 30 days as a result of damage in transit will be subject to a re-stocking fee to equivalent the reduction in the value of the goods.

COLLECTION AND DELIVERY COSTS:

In the event of a product failure covered under this warranty and within 2 years from delivery, Gear4music will arrange to collect the item free of charge. For products delivered more than two years before a claim, the customer is responsible for returning the item to Gear4music, and Gear4music will send the repaired/replaced item back to the customer free of charge.

CASH BACK TERMS:

If you have not used your warranty after completion of the agreement, then you are entitled to claim 50% of the original purchase cost of the warranty back

TRANSFER OF WARRANTY:

Gear4music must be advised by email of the new owner's details including name, address, email address and telephone number within 30 days of the item being sold. Failure to do so will invalidate the warranty and no claims may be made by the new owner. Cash back after the warranty period is not valid when a warranty has been transferred.

LOAN EQUIPMENT:

If products covered within the terms of this warranty are not repaired within 30 days following receipt of goods at Gear4music, then the customer can request a free of charge loan item. The loan item is not intended as a direct replacement, and may not be the same price or have the same features as the original product, but it shall be of similar functionality. (e.g. if your digital piano breaks, we may lend you any other type of digital piano until your product has been repaired, or until we agree on a replacement model or cash back as detailed within this policy). Loan items shall remain the property of Gear4music at all times, but must be insured for theft and damage by the customer. Delivery and collection charges of loan equipment are the responsibility of the customer.

REPLACEMENT PRODUCTS:

In the event that an item cannot be repaired within 60 days, then an equivalent replacement item with similar functionality will be supplied. Replacement items may not necessarily be new, but will be fully functional and will not be older than the item they replace. Replacement products will not be more expensive than the product they replace. Suitability of replacement products shall be discussed with the customer, but the final decision on their suitability shall be made by Gear4music. Any repair or replacement of a defective product will not renew or prolong this warranty beyond the original expiry date of the warranty.

CASH DISCOUNT:

Within the warranty period of 10 years, in the event of a successful claim a suitable replacement item can not be supplied as detailed above, or the proposed replacement product has a significantly differing specification to the original product that is not acceptable to the customer, then a cash refund will be offered after depreciation has been applied based on the following percentage of the original purchase price:

1st year: 100%, 2nd year: 70%, 3rd year: 45%, 4th Year: 30%, 5th Year: 20%, 6th year: 15%.

The extended warranty retail price will not be refunded.

Items that are replaced or have had a cash discount paid will become the property of Gear4music.

CANCELLATION OF POLICY:

The policy can be cancelled at any time if it has not been used, and a pro-rata discount will be given based on the amount of time the policy has remaining. The policy can not be cancelled if a claim has been made.

WARRANTY EXCLUSIONS:

This warranty is designed to cover manufacture defect. If the item fails for any reason not due to manufacture defect, including any of the following reasons then this warranty is not valid:

  • Abuse or mishandling
  • The product is used for something for which it was not designed (misuse)
  • Wear and tear beyond the design intentions of the product
  • Adverse environmental conditions
  • The product has been altered or modified
  • The fault was caused by the use of accessories or supplementary parts thatare not specifically certified to work by the product manufacturer
  • An inappropriate power supply or battery has been used
  • Inadequate care and maintenance

OTHER INFORMATION

Under recent legislation, we are obliged to point out that you do not need to purchase an extended warranty at the same time that you purchase your goods. You are entitled to shop around, and we would actively encourage you to do this. This warranty is provided as an additional service to our customers, and we really do think it is worth the small amount of money it costs!

This warranty is an exclusive offer and is operated and financially backed by Gear4music Limited. The Financial Services Compensation scheme does not apply to this warranty and monies are not ring-fenced from Gear4music Limited. This warranty is not an insurance policy, and we suggest you also insure your goods against theft and damage.

On buying a product, you are protected by legislation such as the Sale of Goods Act 1979 (as amended). If the product is not, when sold, of satisfactory quality or fit for purpose, you have a right to claim for repair or replacement for up to 6 years (5 in Scotland). Within the first 6 months, the retailer must prove that the goods you bought met the necessary standards. After the first 6 months, it is up to you to prove that the product was faulty when supplied: this may involve you taking legal proceedings. Further information on consumer rights can be obtained from your local Trading Standards Services. Further guidance with regards to Consumer Protection from Unfair Trading Regulations 2008 can be found here.

Although the Sale of Goods Act covers you in very specific circumstances should your equipment go wrong after purchase, it is not nearly as comprehensive as our extended 10 year warranty, and this warranty will remove the stress and hassle of making a claim beyond the manufactures standard warranty period.

10 year extended warranty scheme

The product price includes 5 years' warranty and 30 day money back guarantee.

However, the Gear4music extended warranty scheme provides an enhanced service, and is designed to offer a higher level of protection than many 'free' warranties offered by some retailers and manufacturers.

The highlights of this enhanced warranty service are:

  • Warranty is extended to 10 years from the date of delivery.
  • Our Money Back guarantee is extended from 30 days to 60 days (terms apply after 30 days)
  • Collection and delivery costs are included for the first 2 years in the event of an item becoming faulty
  • Claim 50% cash back on the cost of the policy after 10 years if it has not been used!
  • Warranty is transferable if the item is re-sold
  • Loan or replacement equipment will be provided if the product isn't repaired within 30 days
  • If an item can not be repaired, a similar alternative product or cash discount (as defined in this policy) will be offered
  • The policy can be cancelled within 30 days, and at any time after that for a pro-rata discount

Please note that this extended warranty is currently only available on products sold within the UK, EU or EEA, and is subject to the terms and conditions as detailed on the extended warranty certificate provided.

For customers in outlying areas of the country, the price of the Extended Warranty may be marginally higher, due to the potential for higher collection and redelivery transport costs.

This enhanced warranty is in addition to the standard Gear4music and manufacturer warranty policies, and the Gear4music terms and conditions of trade. No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014.

  
Pearl RH2050 Eliminator Redline Twin-Cam Remote Hi-Hat Pearl RH2050 Eliminator Redline Twin-Cam Remote Hi-Hat
530,00 € Remove from basket
5 year warranty included
Optional:
10 year warranty, 60 day money back guarantee

10 YEAR EXTENDED WARRANTY TERMS AND CONDITIONS:

Subject to the terms and conditions below, this warranty applies to the following item:

1 x Pearl RH2050 Eliminator Redline Twin-Cam Remote Hi-Hat

Length of warranty from date of delivery: 10 years

Money back guarantee period: 60 days.


DEFECTIVE GOODS WITHIN WARRANTY:

Subject to the terms of this warranty, if the product becomes defective due to manufacture fault within 10 years of purchase then the Gear4music will either repair or replace the product free of charge, and return it back to the customer at no cost.

60 DAY MONEY BACK GUARANTEE:

Subject to the terms of this guarantee, products may be returned for a full refund, exchange or credit within 60 days of delivery.

For return requests made within 30 days from delivery:
Gear4music will collect the goods from the customer free of charge, and the original standard delivery charges will be refunded. Delivery charge refunds and free collections exclude delivery upgrade options including Saturday and timed services.

For return requests made after 30 days from delivery:
If the money back guarantee is taken up after 30 days from delivery (but within 60 days from delivery), goods must be returned to Gear4music at the customers own expense, or alternatively Gear4music can arrange collection of the goods for a nominal fee. Original delivery charges will not be refunded. The extended warranty charges paid by the customer will not be refundable. All returned woodwind and brass instruments incur a GBP 5 sanitization fee.

The extended money back guarantee does not include goods damaged in transit that are reported after 30 days from delivery (see below).

When Gear4music receives returned goods they will be inspected to ensure they are in as new condition, and all manuals, accessories, free items and any other components are within the returned package and that the customer has taken reasonable care of the goods. The customer must take reasonable care to ensure the goods are appropriately packaged for safe transportation back to Gear4music. If Gear4music receives goods that have not had reasonable care taken, Gear4music will charge the customer a fee equivalent to the reduction in the value of the goods, or 10% of the purchase value, whichever is the higher. These costs will be deducted from any refund that is due to the customer.

Items returned after seven days from delivery must be in as new working condition. If items are returned after seven days from delivery without the original boxes and packaging a re-stocking charge of 10% may be applied.

Some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging, and in the case of software, unregistered. These items include:

  • Software
  • CDs & DVDs
  • In-ear Monitors
  • Earplugs and Ear Protection
  • Mouthpieces, Reeds etc... for Woodwind and Brass instruments
  • Mouth / Lip Care Products

GOODS DAMAGED IN TRANSIT

Any goods received by the customer that have suffered damage in transit must be reported to Gear4music as soon as possible, and at the latest within 30 days of receiving the goods. Gear4music will collect damaged goods from the customer and deliver replacement goods as quickly as possible at its own expense. Gear4music will not accept any responsibility for goods damaged in transit if the customer reports the damage more than 30 days after receiving the goods, so we recommend you check your goods for transit damage as soon as you receive them. Items returned after 30 days as a result of damage in transit will be subject to a re-stocking fee to equivalent the reduction in the value of the goods.

COLLECTION AND DELIVERY COSTS:

In the event of a product failure covered under this warranty and within 2 years from delivery, Gear4music will arrange to collect the item free of charge. For products delivered more than two years before a claim, the customer is responsible for returning the item to Gear4music, and Gear4music will send the repaired/replaced item back to the customer free of charge.

CASH BACK TERMS:

If you have not used your warranty after completion of the agreement, then you are entitled to claim 50% of the original purchase cost of the warranty back

TRANSFER OF WARRANTY:

Gear4music must be advised by email of the new owner's details including name, address, email address and telephone number within 30 days of the item being sold. Failure to do so will invalidate the warranty and no claims may be made by the new owner. Cash back after the warranty period is not valid when a warranty has been transferred.

LOAN EQUIPMENT:

If products covered within the terms of this warranty are not repaired within 30 days following receipt of goods at Gear4music, then the customer can request a free of charge loan item. The loan item is not intended as a direct replacement, and may not be the same price or have the same features as the original product, but it shall be of similar functionality. (e.g. if your digital piano breaks, we may lend you any other type of digital piano until your product has been repaired, or until we agree on a replacement model or cash back as detailed within this policy). Loan items shall remain the property of Gear4music at all times, but must be insured for theft and damage by the customer. Delivery and collection charges of loan equipment are the responsibility of the customer.

REPLACEMENT PRODUCTS:

In the event that an item cannot be repaired within 60 days, then an equivalent replacement item with similar functionality will be supplied. Replacement items may not necessarily be new, but will be fully functional and will not be older than the item they replace. Replacement products will not be more expensive than the product they replace. Suitability of replacement products shall be discussed with the customer, but the final decision on their suitability shall be made by Gear4music. Any repair or replacement of a defective product will not renew or prolong this warranty beyond the original expiry date of the warranty.

CASH DISCOUNT:

Within the warranty period of 10 years, in the event of a successful claim a suitable replacement item can not be supplied as detailed above, or the proposed replacement product has a significantly differing specification to the original product that is not acceptable to the customer, then a cash refund will be offered after depreciation has been applied based on the following percentage of the original purchase price:

1st year: 100%, 2nd year: 70%, 3rd year: 45%, 4th Year: 30%, 5th Year: 20%, 6th year: 15%.

The extended warranty retail price will not be refunded.

Items that are replaced or have had a cash discount paid will become the property of Gear4music.

CANCELLATION OF POLICY:

The policy can be cancelled at any time if it has not been used, and a pro-rata discount will be given based on the amount of time the policy has remaining. The policy can not be cancelled if a claim has been made.

WARRANTY EXCLUSIONS:

This warranty is designed to cover manufacture defect. If the item fails for any reason not due to manufacture defect, including any of the following reasons then this warranty is not valid:

  • Abuse or mishandling
  • The product is used for something for which it was not designed (misuse)
  • Wear and tear beyond the design intentions of the product
  • Adverse environmental conditions
  • The product has been altered or modified
  • The fault was caused by the use of accessories or supplementary parts thatare not specifically certified to work by the product manufacturer
  • An inappropriate power supply or battery has been used
  • Inadequate care and maintenance

OTHER INFORMATION

Under recent legislation, we are obliged to point out that you do not need to purchase an extended warranty at the same time that you purchase your goods. You are entitled to shop around, and we would actively encourage you to do this. This warranty is provided as an additional service to our customers, and we really do think it is worth the small amount of money it costs!

This warranty is an exclusive offer and is operated and financially backed by Gear4music Limited. The Financial Services Compensation scheme does not apply to this warranty and monies are not ring-fenced from Gear4music Limited. This warranty is not an insurance policy, and we suggest you also insure your goods against theft and damage.

On buying a product, you are protected by legislation such as the Sale of Goods Act 1979 (as amended). If the product is not, when sold, of satisfactory quality or fit for purpose, you have a right to claim for repair or replacement for up to 6 years (5 in Scotland). Within the first 6 months, the retailer must prove that the goods you bought met the necessary standards. After the first 6 months, it is up to you to prove that the product was faulty when supplied: this may involve you taking legal proceedings. Further information on consumer rights can be obtained from your local Trading Standards Services. Further guidance with regards to Consumer Protection from Unfair Trading Regulations 2008 can be found here.

Although the Sale of Goods Act covers you in very specific circumstances should your equipment go wrong after purchase, it is not nearly as comprehensive as our extended 10 year warranty, and this warranty will remove the stress and hassle of making a claim beyond the manufactures standard warranty period.

10 year extended warranty scheme

The product price includes 5 years' warranty and 30 day money back guarantee.

However, the Gear4music extended warranty scheme provides an enhanced service, and is designed to offer a higher level of protection than many 'free' warranties offered by some retailers and manufacturers.

The highlights of this enhanced warranty service are:

  • Warranty is extended to 10 years from the date of delivery.
  • Our Money Back guarantee is extended from 30 days to 60 days (terms apply after 30 days)
  • Collection and delivery costs are included for the first 2 years in the event of an item becoming faulty
  • Claim 50% cash back on the cost of the policy after 10 years if it has not been used!
  • Warranty is transferable if the item is re-sold
  • Loan or replacement equipment will be provided if the product isn't repaired within 30 days
  • If an item can not be repaired, a similar alternative product or cash discount (as defined in this policy) will be offered
  • The policy can be cancelled within 30 days, and at any time after that for a pro-rata discount

Please note that this extended warranty is currently only available on products sold within the UK, EU or EEA, and is subject to the terms and conditions as detailed on the extended warranty certificate provided.

For customers in outlying areas of the country, the price of the Extended Warranty may be marginally higher, due to the potential for higher collection and redelivery transport costs.

This enhanced warranty is in addition to the standard Gear4music and manufacturer warranty policies, and the Gear4music terms and conditions of trade. No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014.

  
Ibanez VC44CE, Weathered Black Ibanez VC44CE, Weathered Black
163,00 € Remove from basket
5 year warranty included
Optional:
10 year warranty, 180 day money back guarantee

10 YEAR EXTENDED WARRANTY TERMS AND CONDITIONS:

Subject to the terms and conditions below, this warranty applies to the following item:

1 x Ibanez VC44CE, Weathered Black

Length of warranty from date of delivery: 10 years

Money back guarantee period: 180 days.


DEFECTIVE GOODS WITHIN WARRANTY:

Subject to the terms of this warranty, if the product becomes defective due to manufacture fault within 10 years of purchase then the Gear4music will either repair or replace the product free of charge, and return it back to the customer at no cost.

180 DAY MONEY BACK GUARANTEE:

Subject to the terms of this guarantee, products may be returned for a full refund, exchange or credit within 180 days of delivery.

For return requests made within 30 days from delivery:
Gear4music will collect the goods from the customer free of charge, and the original standard delivery charges will be refunded. Delivery charge refunds and free collections exclude delivery upgrade options including Saturday and timed services.

For return requests made after 30 days from delivery:
If the money back guarantee is taken up after 30 days from delivery (but within 180 days from delivery), goods must be returned to Gear4music at the customers own expense, or alternatively Gear4music can arrange collection of the goods for a nominal fee. Original delivery charges will not be refunded. The extended warranty charges paid by the customer will not be refundable. All returned woodwind and brass instruments incur a GBP 5 sanitization fee.

The extended money back guarantee does not include goods damaged in transit that are reported after 30 days from delivery (see below).

When Gear4music receives returned goods they will be inspected to ensure they are in as new condition, and all manuals, accessories, free items and any other components are within the returned package and that the customer has taken reasonable care of the goods. The customer must take reasonable care to ensure the goods are appropriately packaged for safe transportation back to Gear4music. If Gear4music receives goods that have not had reasonable care taken, Gear4music will charge the customer a fee equivalent to the reduction in the value of the goods, or 10% of the purchase value, whichever is the higher. These costs will be deducted from any refund that is due to the customer.

Items returned after seven days from delivery must be in as new working condition. If items are returned after seven days from delivery without the original boxes and packaging a re-stocking charge of 10% may be applied.

Some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging, and in the case of software, unregistered. These items include:

  • Software
  • CDs & DVDs
  • In-ear Monitors
  • Earplugs and Ear Protection
  • Mouthpieces, Reeds etc... for Woodwind and Brass instruments
  • Mouth / Lip Care Products

GOODS DAMAGED IN TRANSIT

Any goods received by the customer that have suffered damage in transit must be reported to Gear4music as soon as possible, and at the latest within 30 days of receiving the goods. Gear4music will collect damaged goods from the customer and deliver replacement goods as quickly as possible at its own expense. Gear4music will not accept any responsibility for goods damaged in transit if the customer reports the damage more than 30 days after receiving the goods, so we recommend you check your goods for transit damage as soon as you receive them. Items returned after 30 days as a result of damage in transit will be subject to a re-stocking fee to equivalent the reduction in the value of the goods.

COLLECTION AND DELIVERY COSTS:

In the event of a product failure covered under this warranty and within 2 years from delivery, Gear4music will arrange to collect the item free of charge. For products delivered more than two years before a claim, the customer is responsible for returning the item to Gear4music, and Gear4music will send the repaired/replaced item back to the customer free of charge.

CASH BACK TERMS:

If you have not used your warranty after completion of the agreement, then you are entitled to claim 50% of the original purchase cost of the warranty back

TRANSFER OF WARRANTY:

Gear4music must be advised by email of the new owner's details including name, address, email address and telephone number within 30 days of the item being sold. Failure to do so will invalidate the warranty and no claims may be made by the new owner. Cash back after the warranty period is not valid when a warranty has been transferred.

LOAN EQUIPMENT:

If products covered within the terms of this warranty are not repaired within 30 days following receipt of goods at Gear4music, then the customer can request a free of charge loan item. The loan item is not intended as a direct replacement, and may not be the same price or have the same features as the original product, but it shall be of similar functionality. (e.g. if your digital piano breaks, we may lend you any other type of digital piano until your product has been repaired, or until we agree on a replacement model or cash back as detailed within this policy). Loan items shall remain the property of Gear4music at all times, but must be insured for theft and damage by the customer. Delivery and collection charges of loan equipment are the responsibility of the customer.

REPLACEMENT PRODUCTS:

In the event that an item cannot be repaired within 60 days, then an equivalent replacement item with similar functionality will be supplied. Replacement items may not necessarily be new, but will be fully functional and will not be older than the item they replace. Replacement products will not be more expensive than the product they replace. Suitability of replacement products shall be discussed with the customer, but the final decision on their suitability shall be made by Gear4music. Any repair or replacement of a defective product will not renew or prolong this warranty beyond the original expiry date of the warranty.

CASH DISCOUNT:

Within the warranty period of 10 years, in the event of a successful claim a suitable replacement item can not be supplied as detailed above, or the proposed replacement product has a significantly differing specification to the original product that is not acceptable to the customer, then a cash refund will be offered after depreciation has been applied based on the following percentage of the original purchase price:

1st year: 100%, 2nd year: 70%, 3rd year: 45%, 4th Year: 30%, 5th Year: 20%, 6th year: 15%.

The extended warranty retail price will not be refunded.

Items that are replaced or have had a cash discount paid will become the property of Gear4music.

CANCELLATION OF POLICY:

The policy can be cancelled at any time if it has not been used, and a pro-rata discount will be given based on the amount of time the policy has remaining. The policy can not be cancelled if a claim has been made.

WARRANTY EXCLUSIONS:

This warranty is designed to cover manufacture defect. If the item fails for any reason not due to manufacture defect, including any of the following reasons then this warranty is not valid:

  • Abuse or mishandling
  • The product is used for something for which it was not designed (misuse)
  • Wear and tear beyond the design intentions of the product
  • Adverse environmental conditions
  • The product has been altered or modified
  • The fault was caused by the use of accessories or supplementary parts thatare not specifically certified to work by the product manufacturer
  • An inappropriate power supply or battery has been used
  • Inadequate care and maintenance

OTHER INFORMATION

Under recent legislation, we are obliged to point out that you do not need to purchase an extended warranty at the same time that you purchase your goods. You are entitled to shop around, and we would actively encourage you to do this. This warranty is provided as an additional service to our customers, and we really do think it is worth the small amount of money it costs!

This warranty is an exclusive offer and is operated and financially backed by Gear4music Limited. The Financial Services Compensation scheme does not apply to this warranty and monies are not ring-fenced from Gear4music Limited. This warranty is not an insurance policy, and we suggest you also insure your goods against theft and damage.

On buying a product, you are protected by legislation such as the Sale of Goods Act 1979 (as amended). If the product is not, when sold, of satisfactory quality or fit for purpose, you have a right to claim for repair or replacement for up to 6 years (5 in Scotland). Within the first 6 months, the retailer must prove that the goods you bought met the necessary standards. After the first 6 months, it is up to you to prove that the product was faulty when supplied: this may involve you taking legal proceedings. Further information on consumer rights can be obtained from your local Trading Standards Services. Further guidance with regards to Consumer Protection from Unfair Trading Regulations 2008 can be found here.

Although the Sale of Goods Act covers you in very specific circumstances should your equipment go wrong after purchase, it is not nearly as comprehensive as our extended 10 year warranty, and this warranty will remove the stress and hassle of making a claim beyond the manufactures standard warranty period.

10 year extended warranty scheme

The product price includes 5 years' warranty and 30 day money back guarantee.

However, the Gear4music extended warranty scheme provides an enhanced service, and is designed to offer a higher level of protection than many 'free' warranties offered by some retailers and manufacturers.

The highlights of this enhanced warranty service are:

  • Warranty is extended to 10 years from the date of delivery.
  • Our Money Back guarantee is extended from 30 days to 180 days (terms apply after 30 days)
  • Collection and delivery costs are included for the first 2 years in the event of an item becoming faulty
  • Claim 50% cash back on the cost of the policy after 10 years if it has not been used!
  • Warranty is transferable if the item is re-sold
  • Loan or replacement equipment will be provided if the product isn't repaired within 30 days
  • If an item can not be repaired, a similar alternative product or cash discount (as defined in this policy) will be offered
  • The policy can be cancelled within 30 days, and at any time after that for a pro-rata discount

Please note that this extended warranty is currently only available on products sold within the UK, EU or EEA, and is subject to the terms and conditions as detailed on the extended warranty certificate provided.

For customers in outlying areas of the country, the price of the Extended Warranty may be marginally higher, due to the potential for higher collection and redelivery transport costs.

This enhanced warranty is in addition to the standard Gear4music and manufacturer warranty policies, and the Gear4music terms and conditions of trade. No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014.

  
MEINL ST-WC11CH 11 MEINL ST-WC11CH 11" Steely II Conga Stands, Woodcraft, Chrome
106,90 € Remove from basket
5 year warranty included
Optional:
10 year warranty, 180 day money back guarantee

10 YEAR EXTENDED WARRANTY TERMS AND CONDITIONS:

Subject to the terms and conditions below, this warranty applies to the following item:

1 x MEINL ST-WC11CH 11" Steely II Conga Stands, Woodcraft, Chrome

Length of warranty from date of delivery: 10 years

Money back guarantee period: 180 days.


DEFECTIVE GOODS WITHIN WARRANTY:

Subject to the terms of this warranty, if the product becomes defective due to manufacture fault within 10 years of purchase then the Gear4music will either repair or replace the product free of charge, and return it back to the customer at no cost.

180 DAY MONEY BACK GUARANTEE:

Subject to the terms of this guarantee, products may be returned for a full refund, exchange or credit within 180 days of delivery.

For return requests made within 30 days from delivery:
Gear4music will collect the goods from the customer free of charge, and the original standard delivery charges will be refunded. Delivery charge refunds and free collections exclude delivery upgrade options including Saturday and timed services.

For return requests made after 30 days from delivery:
If the money back guarantee is taken up after 30 days from delivery (but within 180 days from delivery), goods must be returned to Gear4music at the customers own expense, or alternatively Gear4music can arrange collection of the goods for a nominal fee. Original delivery charges will not be refunded. The extended warranty charges paid by the customer will not be refundable. All returned woodwind and brass instruments incur a GBP 5 sanitization fee.

The extended money back guarantee does not include goods damaged in transit that are reported after 30 days from delivery (see below).

When Gear4music receives returned goods they will be inspected to ensure they are in as new condition, and all manuals, accessories, free items and any other components are within the returned package and that the customer has taken reasonable care of the goods. The customer must take reasonable care to ensure the goods are appropriately packaged for safe transportation back to Gear4music. If Gear4music receives goods that have not had reasonable care taken, Gear4music will charge the customer a fee equivalent to the reduction in the value of the goods, or 10% of the purchase value, whichever is the higher. These costs will be deducted from any refund that is due to the customer.

Items returned after seven days from delivery must be in as new working condition. If items are returned after seven days from delivery without the original boxes and packaging a re-stocking charge of 10% may be applied.

Some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging, and in the case of software, unregistered. These items include:

  • Software
  • CDs & DVDs
  • In-ear Monitors
  • Earplugs and Ear Protection
  • Mouthpieces, Reeds etc... for Woodwind and Brass instruments
  • Mouth / Lip Care Products

GOODS DAMAGED IN TRANSIT

Any goods received by the customer that have suffered damage in transit must be reported to Gear4music as soon as possible, and at the latest within 30 days of receiving the goods. Gear4music will collect damaged goods from the customer and deliver replacement goods as quickly as possible at its own expense. Gear4music will not accept any responsibility for goods damaged in transit if the customer reports the damage more than 30 days after receiving the goods, so we recommend you check your goods for transit damage as soon as you receive them. Items returned after 30 days as a result of damage in transit will be subject to a re-stocking fee to equivalent the reduction in the value of the goods.

COLLECTION AND DELIVERY COSTS:

In the event of a product failure covered under this warranty and within 2 years from delivery, Gear4music will arrange to collect the item free of charge. For products delivered more than two years before a claim, the customer is responsible for returning the item to Gear4music, and Gear4music will send the repaired/replaced item back to the customer free of charge.

CASH BACK TERMS:

If you have not used your warranty after completion of the agreement, then you are entitled to claim 50% of the original purchase cost of the warranty back

TRANSFER OF WARRANTY:

Gear4music must be advised by email of the new owner's details including name, address, email address and telephone number within 30 days of the item being sold. Failure to do so will invalidate the warranty and no claims may be made by the new owner. Cash back after the warranty period is not valid when a warranty has been transferred.

LOAN EQUIPMENT:

If products covered within the terms of this warranty are not repaired within 30 days following receipt of goods at Gear4music, then the customer can request a free of charge loan item. The loan item is not intended as a direct replacement, and may not be the same price or have the same features as the original product, but it shall be of similar functionality. (e.g. if your digital piano breaks, we may lend you any other type of digital piano until your product has been repaired, or until we agree on a replacement model or cash back as detailed within this policy). Loan items shall remain the property of Gear4music at all times, but must be insured for theft and damage by the customer. Delivery and collection charges of loan equipment are the responsibility of the customer.

REPLACEMENT PRODUCTS:

In the event that an item cannot be repaired within 60 days, then an equivalent replacement item with similar functionality will be supplied. Replacement items may not necessarily be new, but will be fully functional and will not be older than the item they replace. Replacement products will not be more expensive than the product they replace. Suitability of replacement products shall be discussed with the customer, but the final decision on their suitability shall be made by Gear4music. Any repair or replacement of a defective product will not renew or prolong this warranty beyond the original expiry date of the warranty.

CASH DISCOUNT:

Within the warranty period of 10 years, in the event of a successful claim a suitable replacement item can not be supplied as detailed above, or the proposed replacement product has a significantly differing specification to the original product that is not acceptable to the customer, then a cash refund will be offered after depreciation has been applied based on the following percentage of the original purchase price:

1st year: 100%, 2nd year: 70%, 3rd year: 45%, 4th Year: 30%, 5th Year: 20%, 6th year: 15%.

The extended warranty retail price will not be refunded.

Items that are replaced or have had a cash discount paid will become the property of Gear4music.

CANCELLATION OF POLICY:

The policy can be cancelled at any time if it has not been used, and a pro-rata discount will be given based on the amount of time the policy has remaining. The policy can not be cancelled if a claim has been made.

WARRANTY EXCLUSIONS:

This warranty is designed to cover manufacture defect. If the item fails for any reason not due to manufacture defect, including any of the following reasons then this warranty is not valid:

  • Abuse or mishandling
  • The product is used for something for which it was not designed (misuse)
  • Wear and tear beyond the design intentions of the product
  • Adverse environmental conditions
  • The product has been altered or modified
  • The fault was caused by the use of accessories or supplementary parts thatare not specifically certified to work by the product manufacturer
  • An inappropriate power supply or battery has been used
  • Inadequate care and maintenance

OTHER INFORMATION

Under recent legislation, we are obliged to point out that you do not need to purchase an extended warranty at the same time that you purchase your goods. You are entitled to shop around, and we would actively encourage you to do this. This warranty is provided as an additional service to our customers, and we really do think it is worth the small amount of money it costs!

This warranty is an exclusive offer and is operated and financially backed by Gear4music Limited. The Financial Services Compensation scheme does not apply to this warranty and monies are not ring-fenced from Gear4music Limited. This warranty is not an insurance policy, and we suggest you also insure your goods against theft and damage.

On buying a product, you are protected by legislation such as the Sale of Goods Act 1979 (as amended). If the product is not, when sold, of satisfactory quality or fit for purpose, you have a right to claim for repair or replacement for up to 6 years (5 in Scotland). Within the first 6 months, the retailer must prove that the goods you bought met the necessary standards. After the first 6 months, it is up to you to prove that the product was faulty when supplied: this may involve you taking legal proceedings. Further information on consumer rights can be obtained from your local Trading Standards Services. Further guidance with regards to Consumer Protection from Unfair Trading Regulations 2008 can be found here.

Although the Sale of Goods Act covers you in very specific circumstances should your equipment go wrong after purchase, it is not nearly as comprehensive as our extended 10 year warranty, and this warranty will remove the stress and hassle of making a claim beyond the manufactures standard warranty period.

10 year extended warranty scheme

The product price includes 5 years' warranty and 30 day money back guarantee.

However, the Gear4music extended warranty scheme provides an enhanced service, and is designed to offer a higher level of protection than many 'free' warranties offered by some retailers and manufacturers.

The highlights of this enhanced warranty service are:

  • Warranty is extended to 10 years from the date of delivery.
  • Our Money Back guarantee is extended from 30 days to 180 days (terms apply after 30 days)
  • Collection and delivery costs are included for the first 2 years in the event of an item becoming faulty
  • Claim 50% cash back on the cost of the policy after 10 years if it has not been used!
  • Warranty is transferable if the item is re-sold
  • Loan or replacement equipment will be provided if the product isn't repaired within 30 days
  • If an item can not be repaired, a similar alternative product or cash discount (as defined in this policy) will be offered
  • The policy can be cancelled within 30 days, and at any time after that for a pro-rata discount

Please note that this extended warranty is currently only available on products sold within the UK, EU or EEA, and is subject to the terms and conditions as detailed on the extended warranty certificate provided.

For customers in outlying areas of the country, the price of the Extended Warranty may be marginally higher, due to the potential for higher collection and redelivery transport costs.

This enhanced warranty is in addition to the standard Gear4music and manufacturer warranty policies, and the Gear4music terms and conditions of trade. No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014.

  
DHL Standard delivery to Slovenia: Estimated Wednesday 14th January - Thursday 15th January 73,50 €
Dispatched on a DHL standard delivery service. Estimated delivery between 14/01/26 and 15/01/26
Import Duties:

Total Including Duties, VAT & Delivery:

128,60 €

8.676,85 €

No additional customs or administration charges will be payable by you for this order.
Gear4music is VAT registered in Slovenia. The total order amount of 8.676,85 € includes VAT of 1.670,08 €.

Manage your Cookie preferences

We use our own and third-party cookies to provide website functionality that allows you to get the best experience when browsing and shopping on our site. We also use cookies to analyse site traffic, personalise content and adverts you see, and provide social media features. Our cookie policy gives full details of all the cookies we use and explains how you can amend and update your cookie settings.